The Tree House Bed & Breakfast,  Lions Bay,  BC  Canada  Tel: 1 (604) 921-5991  e-mail: guestservices@TheTreeHousebnb.ca

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Policies for 2010 Winter Games

Check-in/out

• Check-in from 4 pm to 7 pm on day of arrival
  

• Check out by 11 am on day of departure
  

Payments, Reservations and Cancellations

• All prices in Canadian Dollars unless otherwise specified;
  5% GST applies unless otherwise informed
  

• Room rates based on 2 persons per room and include bed and breakfast
  

• Minimum stay two nights
  

• We accept Visa for reservations; at checkout we also accept cash (regret no $100 bills) and Traveler's Cheques for the outstanding balance
  

• 1 night's deposit at time of reservation; 50% deposit will be debited to your credit card on 30th October 2009; Credit card number is required to hold the room
  

• 100% refund* for cancellations before 1st September 2009. 50% refund* prior to 30th October 2009. 0% refund otherwise. For your protection, we recommend you buy travel insurance through your usual supplier
  

• Third party bookings requested such as green fees, dinner reservations, sightseeing trips, etc will be billed directly to the credit card number provided at the time of reservation
  

• Damage or missing inventory will be billed to the credit card number provided at time of reservation, if necessary
  

• Additional costs will be added to your bill for your convenience.
  

General

• Smoke-free environment: Smoking is permitted outside in designated areas, but may be disallowed in extremely dry summer conditions due to government bans and proximity to the forest
  

• Adult-oriented accommodation: We are unable to acommodate children under 16 years of age.
  

• We may be able to accommodate your dog(s) - please discuss with us when you make a reservation. A damage deposit of $200 will apply, payable at time of reservation and will be deducted from your bill if no damage occurs.
  

• Please discuss food or other allergies with us at time of booking
  

Privacy

All guest information is treated in the utmost confidence and is not shared with third parties, except when required for the purpose of providing services requested by guests. We may contact you from time to time with news about The Tree House. If you would prefer not to receive calls, mail or e-mails from us, please let us know.  TOP

* less banking/financial fees

Reservations

Call us on +1 (604) 921-5991

Or simply click here

We are now closed

for the 2009 season

Smoking, children,

allergies,

pets

Privacy

November '09 Update:

As our October 30th deadline has passed, we now require a 50% deposit when you make your reservation. No refunds can be considered thereafter. For your protection, we recommend you buy travel insurance through your usual supplier.

Thank you!